Frequently Asked Questions

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Alpaca's Customer Agreement says that any dispute with Alpaca will be settled through arbitration, usually FINRA arbitration, rather than in court. This is standard in brokerage agreements across the U.S. In practice, you give up the right to sue Alpaca in court, including the right to a jury trial, and arbitration decisions can only be appealed in limited circumstances. The full terms are in Section 46 of the Alpaca Customer Agreement.