Frequently Asked Questions

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Your ID lets us confirm that you are who you say you are, which protects your account from identity theft and fraud. Before an account can be opened, we and our custodian check your identity against the details you've given us and against sanctions lists, as every regulated financial firm does. A passport, driver’s license or national ID card works. Make sure it's valid and that the name and date of birth match what you entered. Your document is transmitted and stored securely and used only for verification.